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Returns & Exchanges

At ORTC Clothing Co, we want you to love your purchase. If you are not completely satisfied, we offer a 30-day return policy for all full-priced items in their original, unworn condition.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place your items in their original packaging with all tags attached, ensuring the garment is in its original, unwashed state.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and fix it clearly to the front of your return parcel.

  • 4.
    Drop Off and Track

    Drop your package at any authorized postal location and keep your tracking number until your refund or store credit is processed.